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David Porter » Entries tagged with "punctuation"

Spelling, Punctuation and Grammar (SPAG)

SPAG errors cost money. They also look bad if your written communications to the public and customers are badly presented and littered with basic English howlers! A July 2011 report on BBC News Education and Family suggests that businesses trading on the web are losing millions of pounds through bad grammar, poor spelling and misunderstood punctuation. Charles Duncombe, in travel, mobile phones and clothing websites, pointed out how online errors cost sales, because they diminish the credibility of a site.  He said that he had been ‘shocked’ by poor written English in many job applications, too. Head of Education and Skills at the Confederation of British Industry (CBI), James Fothergill, agreed by stating that many employers invested in remedial English for staff. In autumn 2010 it was reported that the Leeds Building Society … Read entire article »

Filed under: Business English